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Everything you need to succeed: sales scripts, pricing guidelines, ChatGPT prompts, and maintenance packages. Your complete handbook for delivering exceptional client experiences.

Sales

Scripts

Pricing

Guidelines

AI Prompts

ChatGPT

Maintenance

Packages

Website Packages

Website Design Pricing

Three tiers of website packages for different business needs. All include hosting, SSL, and ongoing support.

Oxley Essential

$600

Perfect for small businesses

  • Up to 4 pages
  • Responsive design
  • SEO optimization
  • Contact form
  • 2 revisions
  • 2 weeks delivery
Starting at $600
⭐ MOST POPULAR

Oxley Signature

$1,000

For growing businesses

  • Up to 10 pages
  • Responsive design
  • Advanced SEO
  • Custom features
  • Unlimited revisions
  • 3 weeks delivery
  • Priority support
Starting at $1,000

Oxley Premier

$2,000+

For large organizations

  • Unlimited pages
  • Advanced functionality
  • API integrations
  • Custom CMS
  • Dedicated support
  • Custom timeline
  • SLA guarantee
Starting at $2,000+

Pricing Strategy Tips

πŸ’‘ Package Positioning:

Always present the Signature plan as the default recommendation. It's priced to be the most appealing option while maximizing value.

🎯 Upselling Approach:

When clients ask about Essential, highlight the limitations (only 2 revisions, 2-week delivery). Emphasize how Signature gives them breathing room with unlimited revisions and priority support.

πŸ“ˆ Premier Positioning:

Premier is for clients who need complex features like API integrations, custom CMS, or have 15+ pages. Start conversations at $2,000 but be flexible based on scope.

Ongoing Support

Maintenance Packages & Pricing

Recurring revenue through website maintenance and support plans

Basic Plan

$99/mo

Perfect for simple sites

  • 1 hour of edits per month
  • Monthly security updates
  • Weekly backups
  • Uptime monitoring
  • Basic performance optimization
  • Email support (24hr response)
Best for: Landing pages, portfolio sites
Most Popular

Preferred Plan

$199/mo

For growing businesses

  • Everything in Basic, plus:
  • 3 hours of edits per month
  • Priority email support (24hr response)
  • Advanced performance monitoring
  • Advanced security monitoring
  • Monthly analytics reports
Best for: Business sites, multi-page sites

Elite Plan

$349/mo

Complete peace of mind

  • Everything in Preferred, plus:
  • 6 hours of edits/development per month
  • Real-time backups
  • Advanced security monitoring
  • Dedicated account manager
  • Emergency support (4hr response)
Best for: E-commerce, high-traffic sites

Add-On Services (Γ€ La Carte)

Extra Edits/Development

$59/hour

Per additional hour

Emergency Support

$99/incident

Outside business hours

SEO Audit & Strategy

$199 one-time

Comprehensive analysis

Additional Analytics Report

$149 one-time

Detailed performance insights

How to Sell Maintenance Packages

🎯 Positioning:

"Think of this like insurance for your website. Just like you wouldn't skip oil changes on your car, your website needs regular maintenance to stay secure, fast, and performing at its best."

πŸ’° Value Proposition:

"Without maintenance, small issues become big problems. A hacked site can cost thousands to fix and damage your reputation. For just $[PRICE]/month, we prevent that and keep your site running smoothly."

⏰ Best Time to Sell:

DURING the initial project proposal! Include it as the default option. Present it as "Ongoing Care Plan" - part of the full package. Clients are 80% more likely to say yes before launch.

πŸ“Š Close Rate Tips:

  • β€’ Offer 2 months free if they pre-pay annually
  • β€’ Bundle maintenance into the project proposal as recommended
  • β€’ Show horror stories (Google "hacked website examples")
  • β€’ Emphasize the hours included for updates
AI-Powered Tools

ChatGPT Prompts

Ready-to-use prompts to build websites faster and smarter

Website Builder Prompt

You are an expert web designer. Create a complete, modern, professional [TYPE OF BUSINESS] website with the following: Business: [BUSINESS NAME] Industry: [INDUSTRY] Target Audience: [TARGET CUSTOMER] Goals: [PRIMARY GOAL - leads, sales, bookings, etc.] Include: - Hero section with compelling headline and CTA - Services/Products section with benefits - Social proof (testimonials, stats) - FAQ section - Contact form with clear CTA - Mobile responsive design - Modern color scheme matching [BRAND COLORS] Use professional copy that converts. Make it feel premium and trustworthy.

Pro Tip: Replace bracketed items with client details before using.

Copywriting Prompt

Write compelling website copy for [SECTION - hero, services, about, etc.] for a [BUSINESS TYPE] that: Business: [BUSINESS NAME] Unique Value: [WHAT MAKES THEM DIFFERENT] Customer Pain Points: [PROBLEMS THEY SOLVE] Tone: [Professional/Casual/Friendly/Luxury] Requirements: - Lead with benefits, not features - Use power words that convert - Include clear call-to-action - Address customer pain points - Keep it concise and scannable - Use active voice - Make it emotion-driven Provide 3 headline options and full section copy.

Pro Tip: Get 3 variations and mix the best parts.

SEO Meta Tags Prompt

Create SEO-optimized meta tags for: Page: [PAGE NAME - Home, Services, About, etc.] Business: [BUSINESS NAME] Location: [CITY, STATE if local business] Main Keyword: [PRIMARY KEYWORD] Secondary Keywords: [2-3 RELATED KEYWORDS] Provide: 1. Meta Title (50-60 chars, include keyword) 2. Meta Description (150-160 chars, compelling with CTA) 3. H1 Headline (includes main keyword naturally) 4. Alt text for hero image 5. URL slug suggestion Make it click-worthy while maintaining SEO best practices.

Pro Tip: Use these in Settings β†’ SEO for each page.

Design Brief Prompt

Generate a complete design direction for: Business: [BUSINESS NAME] Industry: [INDUSTRY] Target Audience: [DEMOGRAPHIC] Brand Personality: [Adjectives - modern, trustworthy, bold, etc.] Competitors: [2-3 COMPETITOR WEBSITES] Provide: 1. Color palette (5 colors with hex codes) 2. Font pairing recommendations 3. Design style (minimalist, bold, elegant, etc.) 4. Image/photo style guidance 5. UI element suggestions (buttons, cards, etc.) 6. Overall mood and feel Make it cohesive and aligned with industry standards while standing out.

Pro Tip: Show client 2-3 mood board options first.

Client Communication Templates

Write professional email templates for: Scenario: [Choose: Project Kickoff / Progress Update / Revision Request / Final Delivery / Payment Reminder / Thank You] Client: [CLIENT NAME] Project: [PROJECT DESCRIPTION] Specific Details: [ANY RELEVANT INFO] Tone: Professional but friendly Include: - Clear subject line - Warm greeting - Concise main message - Next steps/action items - Professional closing Keep it brief, actionable, and maintain our brand voice.

Pro Tip: Personalize the template before sending. Never send generic emails.

ChatGPT Pro Tips

Always provide context about the business and target audience

Ask for multiple variations and pick the best elements

Use "regenerate" if first response isn't quite right

Have ChatGPT critique its own work and improve it

Save your best prompts in a doc for reuse

Always review and personalize AI-generated content

Sales Scripts

Cold Call Scenarios

Real-world scripts for different prospect personalities and objections

1

Neutral Owner, Mild Interest

Most common scenario β€” prospect is open but not actively looking

REP:

Hey, is this Mike?

PROSPECT:

Yeah.

REP:

Mike, this is Corey with Oxley. I know this is out of the blue β€” real quick, can I tell you why I'm calling and you can decide if we keep going?

PROSPECT:

Uh, sure.

REP:

Cool. I noticed you don't really have a website right now, so I put together a rough homepage for your business. Not a sale β€” I just want your reaction.

PROSPECT:

You made one already?

REP:

Yeah. Nothing fancy. Just a starting point. Are you near your phone or a computer?

PROSPECT:

I'm on my phone.

REP:

Perfect. I'll text you a link. Tell me when it comes through.

(pause)

PROSPECT:

Okay, I got it.

REP:

Alright, just open it up. What's the first thing you notice?

PROSPECT:

I mean… it looks legit.

REP:

That's really the goal. If you saw that online, would you trust it enough to at least make a call?

PROSPECT:

Yeah, probably.

REP:

That's the gap right now. People don't get that chance with your business. If you were changing anything, what would it be?

PROSPECT:

Maybe add some pictures of our work.

REP:

Yeah, 100 percent. That's usually the first thing we do. Look β€” next step would just be a short call to clean it up and see if it even makes sense. Fifteen minutes. If it's dumb, we stop. Does later this week work?

2

Slightly Defensive Owner

Prospect is skeptical or guarded at first

REP:

Hey, is this Sarah?

PROSPECT:

Yes, who's this?

REP:

Sarah, this is Corey with Oxley. I'll be quick β€” can I take about 20 seconds and then you can tell me if I should hang up?

PROSPECT:

Okay…

REP:

I noticed you don't have a website listed, so I put together a rough homepage for your business just to show what it could look like online.

PROSPECT:

Why would you do that?

REP:

Fair question. Honestly, it's easier to react to something real than talk in circles. I'm not asking you to buy anything. Do you have your phone in front of you?

PROSPECT:

Yeah.

REP:

Alright, I'll text it to you. One second.

(pause)

PROSPECT:

Okay, I see it.

REP:

Cool. Does that look like a business you'd feel comfortable calling?

PROSPECT:

I guess so, yeah.

REP:

That's really all this does. It just gives people a place to land and feel confident. If this didn't exist, you'd never know what you're missing. Would you want to talk through it more, or not really?

Let them decide.

3

Busy, Slightly Annoyed

Prospect doesn't have time β€” keep it ultra brief

REP:

Hey, is this John?

PROSPECT:

Yeah, what's up?

REP:

John, I'll keep it short. I made a quick homepage for your business and wanted your reaction. If now's a bad time, just tell me.

PROSPECT:

I'm pretty busy.

REP:

Totally get it. This'll take ten seconds. I'll text you a link β€” just look at the top part. That's it.

(pause)

PROSPECT:

Alright, I'm looking.

REP:

Does that explain what you do clearly? Yes or no.

PROSPECT:

Yeah.

REP:

Then it's doing its job. If you want, we can talk it through later. If not, no worries. Want me to follow up another time?

4

Price Comes Up Immediately

Don't give a number until they see value

PROSPECT:

How much does something like this cost?

REP:

Depends. This version is just to show direction, not pricing. Real question is β€” would something like this actually help you get calls?

PROSPECT:

Probably.

REP:

Then it's worth a real conversation. If it's out of range, we'll know fast. No pressure either way.

5

Facebook-Only Business

Common objection β€” reframe credibility

PROSPECT:

We just use Facebook right now.

REP:

Yeah, a lot of people do. The only issue is when someone Googles you, Facebook isn't always what they trust first. If someone asked for your website tomorrow, what would you say?

PROSPECT:

We don't have one.

REP:

Exactly. This just fills that gap.

Key Principles Across All Scenarios

  • Permission-based: Always ask if you can continue rather than launching into a pitch
  • Show, don't tell: Send the link immediately β€” visual proof beats explanation
  • Low pressure: Give them control of the conversation and decision
  • Value first: Focus on credibility and trust, not features or price
  • Quick exit: If they're not interested, respect it and move on gracefully
Contractor Website Template

Initial Site Build Prompt

Copy this exact prompt into ChatGPT or your AI tool to generate a professional contractor website. Replace bracketed items with client details.

Build a single-page homepage website for a professional contracting company. This is the homepage only, not a multi-page site. Primary goal Establish trust immediately and convert visitors into phone calls and estimate requests. Design direction Modern, clean, premium. Simple color palette (white or dark base with one restrained accent color). Strong typography. Clear hierarchy. Lots of spacing. No clutter. Subtle animations only. Smooth scrolling. No cheesy contractor visuals or gimmicks. Layout rules Single scrolling page with anchored navigation. Mobile-first and fully responsive. Fast loading. Clean semantic structure. Homepage structure (required sections in this order) Sticky navigation Company name on the left. Anchored links on the right (Services, Process, Reviews, Service Area, Contact). Primary CTA button: Request an Estimate. Secondary CTA: Call Now. Hero section Clear headline stating what the company does and where they operate. Short subheadline focused on craftsmanship, reliability, and communication. Two CTAs: Request an Estimate and Call Now. Trust bar Short credibility statements (licensed and insured if applicable, local service, professional team, clear communication). Services section (interactive requirement) Display 5 to 8 service cards. Each service card must be clickable. When a user clicks a service card, open a clean modal popup that explains the service in detail. Modal requirements Must include the service name, a short overview, and 3 to 6 detailed bullet points describing typical work included. Must be easy to close (close button, click outside, and escape key). Must be accessible (focus trap or reasonable focus handling, aria labels). Service cards must visually indicate clickability with hover states. Include a visible instruction line above the cards that says exactly Click a service to learn more. Process section Simple 3 to 4 step process explaining how a project starts and finishes. Focus on clarity and professionalism. Reviews section (constant scrolling carousel requirement) Reviews must be displayed in a horizontal carousel that scrolls continuously at a steady speed without user input. The motion should loop seamlessly so the carousel never stops and never jumps back. Users may optionally be able to pause on hover or pause when focused, but the default state is constant scrolling. Do not stack reviews vertically. Do not convert into a grid. Each review must appear in its own card containing Reviewer name Full review text exactly as provided Do not paraphrase reviews. Do not change wording. Service area section Clearly state the primary service area and list nearby towns or regions. Keep this factual and local. Contact section Strong call to action. Large, clickable phone number. Simple contact form (name, phone, email, message). Reinforce estimate request. Footer Company name. Service area line. Contact info. Copy rules Confident, direct, minimal. No buzzwords. No filler language. No exaggerated marketing claims. Clear, human tone. Technical requirements Responsive. Fast. Semantic HTML. Clean modern CSS. Minimal JavaScript for smooth scrolling, fade-in animations, service modals, and constant carousel loop. SEO basics H1 includes service + location. Consistent name, phone, and service area. LocalBusiness or GeneralContractor schema if applicable. Output Generate the complete homepage with HTML, CSS, and JavaScript included, ready to deploy.

Before You Start

Get client info: business name, location, services offered, phone number

Ask for 3-5 customer reviews or testimonials

Confirm their service area (cities/regions they cover)

Ask if they're licensed and insured (for trust bar)

Get high-quality project photos if available

After You Get the Output

Copy the generated code into Landingsite.ai

Replace any placeholder images with real client photos

Test the contact form to ensure submissions work

Test on mobile, tablet, and desktop views

Set up SEO meta tags in Settings with their business info

Send preview link to client for approval

Pro Tips for Contractor Sites

Phone Number Everywhere

Make sure the phone number is clickable and visible in header, hero, and contact sections.

Local SEO is Critical

Use city names in headlines, meta descriptions, and throughout the content. "Denver Roofing" not just "Roofing".

Trust Signals Matter

Licensed, insured, years in business, BBB rating - contractors need to prove legitimacy immediately.

Before/After Photos

If client has project photos, add a gallery section. Visual proof sells contracting services.

Simple Forms Win

Don't ask for too much info. Name, phone, email, brief message. That's it. Lower friction = more leads.

Mobile is King

Most contractor site visitors are on mobile. Test EVERYTHING on your phone before presenting.

Quick Reference: Required Sections in Order

1. Navigation 2. Hero 3. Trust Bar 4. Services (with modals) 5. Process 6. Reviews (auto-scroll) 7. Service Area 8. Contact Form 9. Footer